Our Vehicle Fleet
Service Areas & Times
City of Alma (Zone 1)
Monday - Friday 6am - 8pm (Last Call @ 6:30pm)
St. Louis & Pine River Township (Zone 2)
Monday - Friday 9am - 8pm (Last Call @ 6:30 pm)
Below are the most frequently asked questions (FAQs) regarding the services we offer and how we operate. Please review the content below, and if you still have any questions, Contact Us.
What number do I call, and how do I arrange a ride?
Simply call 463-6016 to be connected with our dispatcher from 7am – 7:30 pm daily. If at all possible, we recommend that your request for a ride be made at least 24 hours in advance of your desired pickup time. Rides are time slotted and put into our system on a first call first served basis. Time slots fill quickly and are built around scheduled rides. You must call a minimum of one hour prior to your pickup, and rides are not guaranteed as they are based on availability. It is best to also schedule your return ride on your initial call.
Can I book more than one trip at a time?
You sure can!! As a matter of fact, we would appreciate it! Let us know what your transportation needs are for a period of time and we will assist in booking multiple trips at the same time. If you have a recurring appointment or decide to use us for employment purposes, a standing order works great. There is no need to call us unless there is a change in time or destination.
I’m a little concerned about using public transportation, what can I expect?
First of all, thanks for recognizing that our system is “public” transportation. We do our best to provide services to a number of different people, all with different needs. We provide a demand response service to the community. Demand response works by grouping rides emphasizing time and place. We have experienced a high rate of growth in ridership over the past year, which is very good for the community. Public transportation is not a taxi or Uber service, it takes some planning on the part of the rider. Think ahead, or ask to speak with a mobility planner who can help. We recommend that you plan a 30-45 minute bus ride when scheduling for appointments. That takes the guesswork out of the equation. Dispatch may at times have to have a rider transfer buses here at the center. There is no fee for any transfers within Gratiot County. 7 of our 8 buses are equipped with wheelchair lifts. Please let the dispatcher know of your needs when booking your ride.
What is a standing order?
An example would be a trip reservation that picks a rider up every Monday – Friday at 10 am that takes you to a location There is no need to call daily as the ride is already booked. The only thing a rider has to do is cancel if something changes. There is no additional cost to the rider and is easier than last minute booking.
What areas are covered by the Alma Transit Center?
Our coverage area is split into 2 zones: Zone 1 is the City of Alma, and Zone 2 is the City of St. Louis and Pine River Township. Each area has different rates and service time
How much does it cost to ride the system?
See Pricing Table below.
Is there a way to save money on transportation fees and what form of payment do you accept?
We offer $10 and $20 punch cards at a reduced rate. You can purchase the punch cards at our office or from the driver on the bus. Drivers only accept cash and you must have the exact amount for your ride. They do not make change.
Do Pine Villa, Meijer, and Walmart have stops?
Yes! If you are at these locations there is no need to call for a ride between 9 am – 5:30 pm. Buses stop at Pine Villa on the hour, Meijer at 15 minutes past the hour, and Walmart at 20 minutes past the hour. Let the driver know your destination when boarding then enjoy the ride!
Who do I call if I have an equal access to transportation issue or I have limited ability to speak English?
The Alma Transportation Center works hard to resolve concerns regarding access. If you have a Title VI issue or questions please call Assistant City Manager Aeric Ripley, Title VI Coordinator at 989-463-8346 between the hours of 8:00 am to 5:00 pm Monday thru Friday.
Zone 1 - City of Alma
Junior – $1.50
Senior/Reduced – $1.00
Gold Card – Free
Daily 6:15 am – 8:00 pm
Last Call at 6:30 pm
Zone 2 - City of St. Louis/Pine River Township
Adult/Jr. Round Trip – $5.00
(Paid on initial pick up)
Senior/Reduced – $1.50
Gold Card – $1.00
Daily 9am – 8:00 pm
Last Call at 6:30 pm